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  6. Configuring Communication Manager Endpoint
  • Workforce Connect Voice Client 9.x
Configuring Communication Manager Endpoint
Configuring Communication Manager Endpoint
This section describes how to configure Communication Manager endpoints.
Click
Home
Elements
Communication Manager
.
Select
Endpoints
Manage Endpoints
.
Select the endpoint to change.
Click
Edit
 to make changes.
In
Features Options
 tab, enable Bridge Call Alerting.
In
Button Assignment
 tab, click
Feature Buttons
 tab.
The feature buttons shown in the following figure can only be configured from the PBX. The buttons are pushed via TFTP 46xxsettings.xml file to the client during the registration process. There is no option to manually configure these buttons in WFC Voice.
Add and enable buttons for Bridge Appearances, Call Park, Call Unpark, Call Fwd, Call Fwd Busy Do Not Answer, Auto Callback, Exclusion, Directed Pickup, Call Pickup, Extended Call Pickup. The argument for CFW buttons are populated by the client.
The call-fwd Button Feature is linked to the Forward All soft-button on WFC.
The cfwd-bsyda Button Feature is linked to the Forward Busy soft-button on WFC.