Device Identification

Workforce Connect Voice Client 9.x

This section describes how the system identifies each mobile device.

The system identifies each mobile device by a unique user ID and password. The user’s credentials are mapped to a specific feature set in the PBX. This requires that the user credentials are loaded into the WFC Voice XML and passed to the PBX at registration time.

For more information about Zebra and Non-Zebra device identification mechanisms, refer to Device IDs in the WFC Ecosystem section of the Workforce Connect Provisioning Manager Customer Administrator Guide.