Adding an Extension

Workforce Connect Voice Client 9.x

Adding an Extension

Add an extension.

Click

Device

drop-down menu and select the device.

Click

Submit

.

The Add Extension screen will appear.

Enter the user extension, display name, and password.

Click

Submit

.

Additional device options appear.

Enable TCP or UDP as transport protocol.

In order to register WFC with Asterisk, the admin or user needs to configure the application with the UserID and password that has been configured at the voice gateway. Also, unless the application receives the Asterisk’s IP address during the DHCP DORA exchange, the admin or user needs to add the voice gateway as

server address

in the WFC Voice Settings.