UI Settings

Workforce Connect Voice Client 9.x

UI Settings

Controlling the appearance and functionality of WFC Voice.

Use the GUI to configure the User Interface. Settings made in the GUI are saved to the XML file. The GUI settings and the XML file drives the WFC Voice look and functionality. Alternatively edit the XML file,

WFConnect.xml

, to make the same GUI settings. The saved

WFConnect.xml

file can be modified and use to configure other devices.

The

WFConnect.xml

file must be stored on the device in the WFCconnect folder. If this file does not exist, the application uses the default parameter values. The WFC Voice XML configuration file has the following sections which must be present in the file and in the following order:

Profile section

Dashboard section

Call buttons section.

All these sections must be present in the XML file and they must be in the order listed above.